Last updated: January 2025
At Ethospace, transparency isn't just a buzzword—it's a core value. This privacy policy explains in clear, straightforward language how we collect, use, and protect your information. We believe you deserve to know exactly what happens with your data.
Important: We never store your full credit card numbers or bank account details. All payment information is securely handled by Stripe, our PCI DSS Level 1 compliant payment processor.
Provide Our Services
Enable rent payments, maintenance tracking, lease management, and communication between landlords and tenants.
Process Payments
Facilitate rent collection, payouts to landlords, and maintain transaction records.
Send Notifications
Email or SMS reminders for rent due dates, payment confirmations, maintenance updates, and lease renewals (only if you've opted in).
Improve Our Platform
Analyze usage patterns to enhance features, fix bugs, and optimize user experience.
Ensure Security
Detect and prevent fraud, abuse, and security threats.
Comply with Legal Obligations
Respond to legal requests, enforce our terms, and protect rights and safety.
We work with trusted third-party services to operate our platform:
Information is shared between landlords and their tenants as necessary for property management (lease terms, payment status, maintenance requests, messages, etc.). This is the core function of our platform.
We may disclose information if required by law, court order, or government request, or to protect the rights, property, or safety of Ethospace, our users, or others.
We will NEVER: Sell your personal information to third parties, share your data with advertisers, or use your information for purposes unrelated to our service.
Encryption
All data transmitted using SSL/TLS encryption (bank-level security)
Secure Storage
Data stored in encrypted databases with restricted access
PCI Compliance
Payment processing meets highest security standards via Stripe
Regular Audits
Continuous monitoring and security assessments
While we implement industry-standard security measures, no method of transmission over the internet is 100% secure. We continuously work to improve our security practices.
You have the following rights regarding your personal information:
Access
Request a copy of all personal data we have about you
Correction
Update or correct inaccurate information in your Account Settings
Deletion
Request deletion of your account and associated data (some records may be retained for legal compliance)
Export
Download your data in a portable format
Opt-Out
Control notification preferences in Notification Settings
To exercise any of these rights, contact us at privacy@ethospace.com or through your account settings.
We retain your information for as long as necessary to provide our services and comply with legal obligations:
When you delete your account, we remove personal identifiers but may retain anonymized data for analytics and legal compliance.
We use cookies and similar technologies to:
You can control cookies through your browser settings. Note that disabling cookies may limit some platform functionality.
Ethospace is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately at privacy@ethospace.com.
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make changes:
We encourage you to review this policy periodically.
We're here to help. If you have any questions, concerns, or requests regarding your privacy or this policy, please don't hesitate to reach out.
Email: privacy@ethospace.com
Support: support@ethospace.com